Download this guide to start measuring the state of your quality management.
With this document we provide you with inspiration for the performance indicators. There is no such thing as universal or general Key Performance Indicators (KPIs) that apply to all companies.
Your KPIs should be tailored to your organisation, your market and your strategy. All we can do is show you how your colleague Quality leaders assess, evaluate and support their organisations.
And that is exactly what this white paper is about: An inspiration on how to quantify your Quality Management.
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This guide discusses the KPI's your colleagues use for: